Profiles and Working Folders Disappeared

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AjarnMark
Posts: 60
Joined: Mon Oct 29, 2007 4:22 pm
Location: Seattle, WA

Profiles and Working Folders Disappeared

Post by AjarnMark » Mon Nov 29, 2010 5:48 pm

Sometime during the day today, all of my Profiles (for quick connection to a repository) and my Working Folders assignments within repositories disappeared. I have beene exploring Red-Gate's new SQL Source Control tool and its integration with Fortress. This is an Early Access version of their tool. Could it have wiped out these Fortress configuration settings?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Profiles and Working Folders Disappeared

Post by lbauer » Tue Nov 30, 2010 8:36 am

We've been contacted by Red-Gate, and they're looking into it.
Linda Bauer
SourceGear
Technical Support Manager

AjarnMark
Posts: 60
Joined: Mon Oct 29, 2007 4:22 pm
Location: Seattle, WA

Re: Profiles and Working Folders Disappeared

Post by AjarnMark » Tue Nov 30, 2010 11:08 am

OK, great! I had contacted them as well, but thought I would check with you to see if that even fell within the realm of possibility, or whether I needed to look for other problems. It sounds like it is possible, and that's just the risk I was taking by running pre-release software, which I understand.

Thanks!

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Profiles and Working Folders Disappeared

Post by lbauer » Wed Dec 01, 2010 4:24 pm

I'd like try to reproduce this, to see if it's a problem with SQL Source Control integration.

Could you give me more information about the problem, and perhaps steps to reproduce?

Where you using a profile that was created in the Fortress Client?

Were you working folders gone in the Fortress Client?

Did you still have a Fortress Client-side cache folder? Depending on your OS, find the path

C:\Users\username\AppData\Local\Sourcegear\Fortress_1
or
C:\Documents and Settings\<userprofile>\Local Settings\Application Data\SourceGear\Fortress_1
Linda Bauer
SourceGear
Technical Support Manager

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Profiles and Working Folders Disappeared

Post by lbauer » Wed Dec 01, 2010 5:40 pm

I tried to reproduce this using Vault Pro 5.1.1. I created working folders, profiles, etc.

I installed SQL Source Control, linked a database, committed files.

I still have my profiles and working folders.
Linda Bauer
SourceGear
Technical Support Manager

AjarnMark
Posts: 60
Joined: Mon Oct 29, 2007 4:22 pm
Location: Seattle, WA

Re: Profiles and Working Folders Disappeared

Post by AjarnMark » Thu Dec 02, 2010 1:25 pm

Hi Linda,

Yes, it was a Profile that I had created in the client UI (using Fortress 2.0.x) and that is where the working folders had disappeared.

However, I have been working with Red-Gate and they have fixed that issue in a newer pre-release candidate which I am working with now, so this does appear to have been all a "BETA" problem.

Thanks!

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Profiles and Working Folders Disappeared

Post by lbauer » Mon Dec 06, 2010 10:03 am

Thanks for the update. We've heard from Red-Gate as well, that the problem has been resolved.
Linda Bauer
SourceGear
Technical Support Manager

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