Item Details Is Uneditable

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schu742
Posts: 2
Joined: Tue Jul 05, 2011 2:41 pm

Item Details Is Uneditable

Post by schu742 » Tue Jul 05, 2011 2:45 pm

We have a Fortress item that contains some unprintable UNICODE characters. When I display the item details then none of the edit hyperlink links work so you cannot edit the item at all. The web page scripts appear to get confused.

Is there any way to be able to delete this item safely from the database?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Item Details Is Uneditable

Post by lbauer » Tue Jul 05, 2011 3:02 pm

Could you post a screenshot of what you see when you try to view the details? The Delete button is available from the details, so might not work. We might be able to create a sql script to delete the item.
Linda Bauer
SourceGear
Technical Support Manager

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