Commit new Folder/Project hangs.

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myoungbl
Posts: 6
Joined: Fri May 14, 2010 11:07 am

Commit new Folder/Project hangs.

Post by myoungbl » Fri Feb 17, 2012 3:21 pm

I am unable to commit a project to The Vault. All other projects commit, etc. just fine.

I've tried it from the IDE (VS 2005). I was able to add the project there. It's relatively small. Each file that I need added had the '+' next to it.

But when I 'Check-in' the vault just hangs. I have to use the task manager to exit the IDE.

I tried commiting the adds using the VAult client. Same thing. I have to use the task manager to exit. I did wait over 15 minutes to be sure it was not just taking a long time to complete some operation.

The folders have not been created, but the files remain in the pending list.

Any ideas?

Thanks.

Marshall

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Commit new Folder/Project hangs.

Post by Beth » Fri Feb 17, 2012 4:04 pm

Can you send me your Vault server log found on the Vault server at %windir%/sgvault/sgvault.log? (Most often that's at C:\Windows\temp\sgvault\sgvault.log.)

Can you also send me your Vault client log found at 4:04 PMemp%\VaultGUIclient.txt? (Might be C:\Documents and Settings\username\local settings\temp or C:\users\username\appdata\local\temp or something similar.)

You can either post those logs here or send an email to support at sourcegear.com (attn: Beth) with a link to this forum thread and the logs attached. You might need to zip up the log files if they are large.
Beth Kieler
SourceGear Technical Support

myoungbl
Posts: 6
Joined: Fri May 14, 2010 11:07 am

Re: Commit new Folder/Project hangs.

Post by myoungbl » Mon Feb 20, 2012 10:38 am

Beth,

Here is the text file and the logs I have for this year. Hope this helps.

BTW, I tried it again this morning after removing all references to SSC (The Vault) from the solution and project info files.

Thanks.

Marshall (edited to add 'BTW...')
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Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Commit new Folder/Project hangs.

Post by Beth » Thu Feb 23, 2012 5:15 pm

I'm not seeing a reason for the failed check in with the logs you sent. Let's take this offline.

Could you send an email to support at sourcegear.com (attn: Beth) with a link to this forum thread?
Beth Kieler
SourceGear Technical Support

myoungbl
Posts: 6
Joined: Fri May 14, 2010 11:07 am

Re: Commit new Folder/Project hangs.

Post by myoungbl » Wed Feb 29, 2012 2:40 pm

Beth,

I managed to determine the problem. Maybe you can explain why it happened.

One of the files in the project was called ApplicationEvents.vb. It was an empty file, size 0k. I had decided to try checking each file in, one at a time, and it hung on that one. Once I determined that it was empty, I removed it from the project and now I am able to check the project in and out..

Thanks for helping.

Marshall.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Commit new Folder/Project hangs.

Post by Beth » Wed Feb 29, 2012 3:13 pm

Do you have keyword expansion turned on?
Beth Kieler
SourceGear Technical Support

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