Vault 10 Server install Problem: Error 500.19

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dsalter
Posts: 71
Joined: Wed Dec 15, 2010 9:02 am

Vault 10 Server install Problem: Error 500.19

Post by dsalter » Fri Mar 16, 2018 8:27 am

Managed to get 64 bit version of Vault Server (v10) installed on Win Server 2016 (SQL Server 2016), but when trying to navigate to the vaultservice website, get the error below.

In IIS I changed the Vault App Pool objects to Classic from Integrated hoping it would help, but it did not.
Any ideas? Thanks!


HTTP Error 500.19 - Internal Server Error

The requested page cannot be accessed because the related configuration data for the page is invalid.


Detailed Error Information:



Module
IIS Web Core

Notification
BeginRequest

Handler
Not yet determined

Error Code
0x80070021

Config Error
This configuration section cannot be used at this path. This happens when the section is locked at a parent level. Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny" or the legacy allowOverride="false".

Config File
\\?\C:\inetpub\wwwroot\VaultService\web.config



Requested URL
http://reg2msdb0160:80/VaultService/VaultWeb/Login.aspx

Physical Path
C:\inetpub\wwwroot\VaultService\VaultWeb\Login.aspx

Logon Method
Not yet determined

Logon User
Not yet determined




Config Source:
220: </security>
221: <handlers>
222: <remove name="ReportViewerWebControlHandler" />

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Vault 10 Server install Problem: Error 500.19

Post by Beth » Fri Mar 16, 2018 12:33 pm

The Vaultapppool needs to stay on Integrated mode.

Let's first check that all the necessary components are installed on IIS. Go to your Control Panel - Programs and Feature - Add remove Windows components. A wizard will start. Go to the section on IIS, expand it and then expand Application Development. You will need the 4.5 .NET framework items (there's a few of them) selected and allow it to add other components it wants when prompted.

Then check bringing up the Vault website.
Beth Kieler
SourceGear Technical Support

dsalter
Posts: 71
Joined: Wed Dec 15, 2010 9:02 am

Re: Vault 10 Server install Problem: Error 500.19

Post by dsalter » Fri Mar 16, 2018 1:29 pm

Hi,

I installed .NET Extensibility 4.6 (no 4.5 only 3.5)
This was under Web Server (IIS) --> Web Server --> App Development.

Other items in there are unchecked.

Did not work.

Rebooted the server, still gives same error as above.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Vault 10 Server install Problem: Error 500.19

Post by Beth » Fri Mar 16, 2018 2:03 pm

I think I need to take a closer look at the issue. Could you send an email to support at sourcegear.com (attn: Beth) with a link to this forum thread?

Update: email received
HS: 250654
Beth Kieler
SourceGear Technical Support

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