GUI freezes

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ricky
Posts: 4
Joined: Thu Jul 05, 2018 2:21 am

GUI freezes

Post by ricky » Thu Jul 05, 2018 4:38 am

Hi,

When opening vault client standard CPC the login box pops up but I am unable to enter any credentials. The system also freezes and the only way to exit is to force quit.

Any help would be appreciated.

Tonya
Posts: 503
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: GUI freezes

Post by Tonya » Thu Jul 05, 2018 8:07 am

Now that you've downgraded your Java version, is this problem no longer an issue? I'm assuming it was related to your Java 10 installation.

Thanks,

Tonya

ricky
Posts: 4
Joined: Thu Jul 05, 2018 2:21 am

Re: GUI freezes

Post by ricky » Mon Jul 09, 2018 8:01 am

Hi,

I'm still having the issue.

Tonya
Posts: 503
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: GUI freezes

Post by Tonya » Mon Jul 09, 2018 8:17 am

Can you please let me know what Java 8 release you reverted to? Specifically the update, such as Java 8 Update 152. We would also like to know what operating system (version number, etc) you are running the Vault CPC on.

Thanks,

Tonya

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