Import Error

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JanGo@gldd.com
Posts: 5
Joined: Tue May 08, 2018 4:34 pm

Import Error

Post by JanGo@gldd.com » Mon Jul 09, 2018 4:41 pm

Hello,

I am getting an error during import using the Folder Export / Import tool.
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Import Error
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An exception occreed while importing a transaction for (TxID: 179702 on 1/10/2018 11:09 AM by jango [12]) . Encountered exception: An exception occurred processing a transaction.Exported Info by jango - 179702 on 1/10/2018 11:09:36 AM
Change Set Items (Branch) $/Gldd/HopperRealTime/Branches/0.10.0
Imported Change Set - 179702 on 1/10/2018 11:09:36 AM
Change Set Items [Object reference not set to an instance of an object.] The import cannot continue.
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OK
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Error also occurs even when "Ignore Errors on Imported Labels" is checked.

Please let me know where I can send the .vfe file privately.

Thank you,
Jan

Tonya
Posts: 866
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: Import Error

Post by Tonya » Tue Jul 10, 2018 8:18 am

Hi Jan,

Please email your Vault Server log to support@sourcegear.com and reference this forum post. Once we get the logs, we can look into this a bit further.

Thanks,

Tonya

JanGo@gldd.com
Posts: 5
Joined: Tue May 08, 2018 4:34 pm

Re: Import Error

Post by JanGo@gldd.com » Wed Jul 11, 2018 8:45 am

Hello Tonya,

Done! :)

Thank you,
Jan

Tonya
Posts: 866
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: Import Error

Post by Tonya » Wed Jul 11, 2018 9:50 am

Thank you for the update! Looking at the logs now.

Tonya

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