Shadow Option Missing On Admin Panel

If you are having a problem using Vault, post a message here.
Post Reply
kmxsoft
Posts: 43
Joined: Mon Sep 14, 2015 12:34 pm

Shadow Option Missing On Admin Panel

Post by kmxsoft » Thu Mar 21, 2024 9:42 am

I have recently been doing some brain surgery on my server - and just noticed that the shadow option has gone AWOL on my vault admin site. All of the other options are there and working so I must have done something to clobber the shadow option.

Suggestions about what to check would be very welcome.


Thanks,
Andrew

Tonya
Posts: 872
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: Shadow Option Missing On Admin Panel

Post by Tonya » Fri Mar 22, 2024 7:25 am

Hello,

Can you please provide us with additional details? Does the Shadow Folder plugin not appear within your Vault Admin Tool under the Vault Plugins section? Or does it exist and its inactive or simply doesn't work?

Thanks,

Tonya

kmxsoft
Posts: 43
Joined: Mon Sep 14, 2015 12:34 pm

Re: Shadow Option Missing On Admin Panel

Post by kmxsoft » Sat Mar 23, 2024 12:59 am

It isn't listed in the Admin list of plug-ins, and the servers Services app doesn't list it.

Tonya
Posts: 872
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: Shadow Option Missing On Admin Panel

Post by Tonya » Mon Mar 25, 2024 7:08 am

Hello again,

Thank you for the confirmation. It sounds like the plugin doesn't exist and needs to be added. I have copied below the Vault Plugin help information that will assist you in setting up the Shadow Folder feature:

http://download.sourcegear.com.s3-websi ... ugins.html

Once the plugin has been added, please let me know if you experience an issue and it doesn't appear to be working.

Thanks,

Tonya

Post Reply