Diffmrege 4.2.1 Crashing on Mac

Support for our DiffMerge utility.

Moderator: SourceGear

Post Reply
benlorenz
Posts: 2
Joined: Fri Nov 24, 2023 5:22 pm

Diffmrege 4.2.1 Crashing on Mac

Post by benlorenz » Fri Nov 24, 2023 5:33 pm

Using Diffmerge v4.2.1, constantly crashing on on Macbook pro M1 with macos Sonoma 14.1.1. Was crashing regularly before OS upgrade too.

Full crash report below;
-----------
Full Report
-----------

{"app_name":"DiffMerge","timestamp":"2023-11-24 17:32:00.00 -0600","app_version":"4.2.1","slice_uuid":"51c0454f-7d56-33af-b1f2-eab17190b372","build_version":"4.2.1.1013","platform":1,"bundleID":"com.sourcegear.DiffMerge","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.1.1 (23B81)","roots_installed":0,"name":"DiffMerge","incident_id":"C7EEFB49-9F7B-474E-9827-7E4DBC815681"}
{
"uptime" : 63000,
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro17,1",
"coalitionID" : 5361,
"osVersion" : {
"train" : "macOS 14.1.1",
"build" : "23B81",
"releaseType" : "User"
},
"captureTime" : "2023-11-24 17:31:59.7590 -0600",
"codeSigningMonitor" : 1,
"incident" : "C7EEFB49-9F7B-474E-9827-7E4DBC815681",
"pid" : 14793,
"translated" : true,
"cpuType" : "X86-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2023-11-24 17:19:54.8889 -0600",
"procStartAbsTime" : 1511511165012,
"procExitAbsTime" : 1528908077116,
"procName" : "DiffMerge",
"procPath" : "\/Applications\/DiffMerge.app\/Contents\/MacOS\/DiffMerge",
"bundleInfo" : {"CFBundleShortVersionString":"4.2.1","CFBundleVersion":"4.2.1.1013","CFBundleIdentifier":"com.sourcegear.DiffMerge"},
"storeInfo" : {"deviceIdentifierForVendor":"1CC8BC8F-8EA5-5F6A-9CE8-9F65B2905FEE","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.apple.Terminal",
"crashReporterKey" : "FB835679-816A-C978-E89D-71EBFF2137D7",
"responsiblePid" : 13513,
"responsibleProc" : "Terminal",
"codeSigningID" : "",
"codeSigningTeamID" : "",
"codeSigningValidationCategory" : 0,
"codeSigningTrustLevel" : 4294967295,
"wakeTime" : 3562,
"sleepWakeUUID" : "EC03D30C-3A7D-4537-AF11-C32FC0261983",
"sip" : "enabled",
"vmRegionInfo" : "0x750000006c is not in any region. Bytes after previous region: 21474836589 Bytes before following region: 105050605092756\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n commpage (reserved) 1000000000-7000000000 [384.0G] ---\/--- SM=NUL ...(unallocated)\n---> GAP OF 0x5f9000000000 BYTES\n MALLOC_NANO 600000000000-600020000000 [512.0M] rw-\/rwx SM=PRV ",
"exception" : {"codes":"0x0000000000000001, 0x000000750000006c","rawCodes":[1,502511173740],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x000000750000006c"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":14793},
"vmregioninfo" : "0x750000006c is not in any region. Bytes after previous region: 21474836589 Bytes before following region: 105050605092756\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n commpage (reserved) 1000000000-7000000000 [384.0G] ---\/--- SM=NUL ...(unallocated)\n---> GAP OF 0x5f9000000000 BYTES\n MALLOC_NANO 600000000000-600020000000 [512.0M] rw-\/rwx SM=PRV ",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":469078,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":12968562272},"r12":{"value":105553181360928},"rosetta":{"tmp2":{"value":140703184205328},"tmp1":{"value":8606119048},"tmp0":{"value":360}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":105553117175440},"r10":{"value":140704317240224,"symbolLocation":0,"symbol":"OBJC_CLASS_$___NSCFCharacterSet"},"rdx":{"value":140704317213296,"symbolLocation":0,"symbol":"__CFUniCharBitmapDataArray"},"rdi":{"value":502511173740},"r9":{"value":15},"r13":{"value":1},"rflags":{"value":582},"rax":{"value":0},"rsp":{"value":12968562136},"r11":{"value":140703189009698,"symbolLocation":0,"symbol":"-[__NSCFCharacterSet characterIsMember:]"},"rcx":{"value":10812196299506057279},"r14":{"value":105553130214416},"rsi":{"value":140704317213296,"symbolLocation":0,"symbol":"__CFUniCharBitmapDataArray"}},"queue":"com.apple.main-thread","frames":[{"imageOffset":27772,"symbol":"objc_retain","symbolLocation":12,"imageIndex":5},{"imageOffset":1142397,"symbol":"-[NSToolbar _newItemFromDelegateWithItemIdentifier:propertyListRepresentation:willBeInsertedIntoToolbar:]","symbolLocation":266,"imageIndex":6},{"imageOffset":1132673,"symbol":"-[NSToolbar _newItemFromItemIdentifier:propertyListRepresentation:requireImmediateLoad:willBeInsertedIntoToolbar:]","symbolLocation":430,"imageIndex":6},{"imageOffset":1141194,"symbol":"-[NSToolbar _loadAllPlaceholderItems]","symbolLocation":561,"imageIndex":6},{"imageOffset":1210735,"symbol":"-[NSToolbar items]","symbolLocation":39,"imageIndex":6},{"imageOffset":1208739,"symbol":"-[NSToolbarView _syncItemSet]","symbolLocation":78,"imageIndex":6},{"imageOffset":12437938,"symbol":"-[NSToolbarView _syncItemSetAndUpdateItemViewersWithSEL:setNeedsModeConfiguration:setNeedsDisplay:updateKeyLoop:]","symbolLocation":42,"imageIndex":6},{"imageOffset":1139371,"symbol":"-[NSToolbarView setToolbar:]","symbolLocation":314,"imageIndex":6},{"imageOffset":12430270,"symbol":"+[NSToolbarView newViewForToolbar:inWindow:]","symbolLocation":119,"imageIndex":6},{"imageOffset":1135818,"symbol":"-[NSToolbar _loadViewIfNecessary]","symbolLocation":100,"imageIndex":6},{"imageOffset":1135616,"symbol":"-[NSToolbar _windowWillShowToolbar]","symbolLocation":68,"imageIndex":6},{"imageOffset":1135404,"symbol":"-[NSWindow _showToolbar:animate:]","symbolLocation":196,"imageIndex":6},{"imageOffset":1135105,"symbol":"-[NSToolbar _show:animate:]","symbolLocation":95,"imageIndex":6},{"imageOffset":1134971,"symbol":"-[NSToolbar _toggleShown:animate:]","symbolLocation":83,"imageIndex":6},{"imageOffset":3847853,"imageIndex":4},{"imageOffset":4252816,"imageIndex":4},{"imageOffset":3574958,"imageIndex":4},{"imageOffset":1030415,"imageIndex":4},{"imageOffset":908366,"imageIndex":4},{"imageOffset":909107,"imageIndex":4},{"imageOffset":36665,"imageIndex":4},{"imageOffset":46458,"imageIndex":4},{"imageOffset":50972,"imageIndex":4},{"imageOffset":636034,"imageIndex":4},{"imageOffset":3126800,"imageIndex":4},{"imageOffset":3131997,"imageIndex":4},{"imageOffset":3131726,"imageIndex":4},{"imageOffset":4987042,"imageIndex":4},{"imageOffset":3683614,"imageIndex":4},{"imageOffset":3666428,"imageIndex":4},{"imageOffset":3126800,"imageIndex":4},{"imageOffset":3131997,"imageIndex":4},{"imageOffset":3131726,"imageIndex":4},{"imageOffset":3132783,"imageIndex":4},{"imageOffset":3884452,"imageIndex":4},{"imageOffset":3868221,"imageIndex":4},{"imageOffset":2249629,"symbol":"-[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:]","symbolLocation":4580,"imageIndex":6},{"imageOffset":1695690,"symbol":"-[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:]","symbolLocation":404,"imageIndex":6},{"imageOffset":1694747,"symbol":"-[NSWindow(NSEventRouting) sendEvent:]","symbolLocation":345,"imageIndex":6},{"imageOffset":3806197,"imageIndex":4},{"imageOffset":9635318,"symbol":"-[NSApplication(NSEventRouting) sendEvent:]","symbolLocation":346,"imageIndex":6},{"imageOffset":3193944,"imageIndex":4},{"imageOffset":5181663,"symbol":"-[NSApplication _handleEvent:]","symbolLocation":65,"imageIndex":6},{"imageOffset":196127,"symbol":"-[NSApplication run]","symbolLocation":640,"imageIndex":6},{"imageOffset":3759262,"imageIndex":4},{"imageOffset":2965044,"imageIndex":4},{"imageOffset":2140037,"imageIndex":4},{"imageOffset":1917153,"imageIndex":4},{"imageOffset":3488762,"imageIndex":4},{"imageOffset":848200,"imageIndex":4},{"imageOffset":2429863,"imageIndex":4},{"imageOffset":840006,"imageIndex":4},{"imageOffset":5812,"imageIndex":4}]},{"id":469080,"name":"com.apple.rosetta.exceptionserver","threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":9908489551872},"r12":{"value":140705609085736},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":4496830920483},"tmp0":{"value":10337986281472}},"rbx":{"value":4496830920483},"r8":{"value":2307},"r15":{"value":5972692992},"r10":{"value":15586436317184},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":4451490688},"rflags":{"value":582},"rax":{"value":268451845},"rsp":{"value":10337986281472},"r11":{"value":502511173740},"rcx":{"value":17314086914},"r14":{"value":140705609054976},"rsi":{"value":2616}},"frames":[{"imageOffset":17044,"imageIndex":2}]},{"id":469102,"name":"com.apple.NSEventThread","threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":267211390320640},"r12":{"value":4294967295},"rosetta":{"tmp2":{"value":140703187959418},"tmp1":{"value":140705609018216},"tmp0":{"value":18446744073709551615}},"rbx":{"value":267211390320640},"r8":{"value":0},"r15":{"value":267211390320640},"r10":{"value":267211390320640},"rdx":{"value":8589934592},"rdi":{"value":4294967295},"r9":{"value":267211390320640},"r13":{"value":21592279046},"rflags":{"value":643},"rax":{"value":268451845},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":21592279046},"r14":{"value":2},"rsi":{"value":2}},"frames":[{"imageOffset":140705609017976,"imageIndex":7},{"imageOffset":6766,"symbol":"mach_msg2_trap","symbolLocation":10,"imageIndex":9},{"imageOffset":65146,"symbol":"mach_msg2_internal","symbolLocation":84,"imageIndex":9},{"imageOffset":35730,"symbol":"mach_msg_overwrite","symbolLocation":653,"imageIndex":9},{"imageOffset":7519,"symbol":"mach_msg","symbolLocation":19,"imageIndex":9},{"imageOffset":506697,"symbol":"__CFRunLoopServiceMachPort","symbolLocation":143,"imageIndex":8},{"imageOffset":501180,"symbol":"__CFRunLoopRun","symbolLocation":1371,"imageIndex":8},{"imageOffset":498329,"symbol":"CFRunLoopRunSpecific","symbolLocation":557,"imageIndex":8},{"imageOffset":1686016,"symbol":"_NSEventThread","symbolLocation":122,"imageIndex":6},{"imageOffset":25090,"symbol":"_pthread_start","symbolLocation":99,"imageIndex":10},{"imageOffset":7083,"symbol":"thread_start","symbolLocation":15,"imageIndex":10}]},{"id":474636,"frames":[{"imageOffset":141644,"imageIndex":2}],"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":18446744073709551615},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":0},"r10":{"value":0},"rdx":{"value":12970250240},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":0},"rflags":{"value":531},"rax":{"value":12970786816},"rsp":{"value":409604},"r11":{"value":0},"rcx":{"value":60431},"r14":{"value":0},"rsi":{"value":0}}},{"id":474854,"frames":[{"imageOffset":141644,"imageIndex":2}],"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":18446744073709551615},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":0},"r10":{"value":0},"rdx":{"value":12968579072},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":0},"rflags":{"value":531},"rax":{"value":12969115648},"rsp":{"value":409604},"r11":{"value":0},"rcx":{"value":102943},"r14":{"value":0},"rsi":{"value":0}}},{"id":474922,"frames":[{"imageOffset":141644,"imageIndex":2}],"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":18446744073709551615},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":0},"r10":{"value":0},"rdx":{"value":12969136128},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":0},"rflags":{"value":531},"rax":{"value":12969672704},"rsp":{"value":409604},"r11":{"value":0},"rcx":{"value":103247},"r14":{"value":0},"rsi":{"value":0}}},{"id":475007,"frames":[{"imageOffset":141644,"imageIndex":2}],"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":18446744073709551615},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":0},"r10":{"value":0},"rdx":{"value":12969693184},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":0},"rflags":{"value":531},"rax":{"value":12970229760},"rsp":{"value":409604},"r11":{"value":0},"rcx":{"value":50099},"r14":{"value":0},"rsi":{"value":0}}}],
"usedImages" : [
{
"source" : "P",
"arch" : "x86_64",
"base" : 8605413376,
"size" : 655360,
"uuid" : "d5406f23-6967-39c4-beb5-6ae3293c7753",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 4519878656,
"size" : 65536,
"uuid" : "7e101877-a6ff-3331-99a3-4222cb254447",
"path" : "\/usr\/lib\/libobjc-trampolines.dylib",
"name" : "libobjc-trampolines.dylib"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 140703125864448,
"size" : 196608,
"uuid" : "2c5acb8c-fbaf-31ab-aeb3-90905c3fa905",
"path" : "\/usr\/libexec\/rosetta\/runtime",
"name" : "runtime"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4451074048,
"size" : 344064,
"uuid" : "a61ec9e9-1174-3dc6-9cdb-0d31811f4850",
"path" : "\/Library\/Apple\/*\/libRosettaRuntime",
"name" : "libRosettaRuntime"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 4294967296,
"CFBundleShortVersionString" : "4.2.1",
"CFBundleIdentifier" : "com.sourcegear.DiffMerge",
"size" : 10563584,
"uuid" : "51c0454f-7d56-33af-b1f2-eab17190b372",
"path" : "\/Applications\/DiffMerge.app\/Contents\/MacOS\/DiffMerge",
"name" : "DiffMerge",
"CFBundleVersion" : "4.2.1.1013"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703184158720,
"size" : 270329,
"uuid" : "7ee3ae08-024e-3daf-adf2-bbd2b5699072",
"path" : "\/usr\/lib\/libobjc.A.dylib",
"name" : "libobjc.A.dylib"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703244832768,
"CFBundleShortVersionString" : "6.9",
"CFBundleIdentifier" : "com.apple.AppKit",
"size" : 20996092,
"uuid" : "27fed5dd-d148-3238-bc95-1dac5dd57fa1",
"path" : "\/System\/Library\/Frameworks\/AppKit.framework\/Versions\/C\/AppKit",
"name" : "AppKit",
"CFBundleVersion" : "2487.20.107"
},
{
"size" : 0,
"source" : "A",
"base" : 0,
"uuid" : "00000000-0000-0000-0000-000000000000"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703188549632,
"CFBundleShortVersionString" : "6.9",
"CFBundleIdentifier" : "com.apple.CoreFoundation",
"size" : 4820989,
"uuid" : "4d842118-bb65-3f01-9087-ff1a2e3ab0d5",
"path" : "\/System\/Library\/Frameworks\/CoreFoundation.framework\/Versions\/A\/CoreFoundation",
"name" : "CoreFoundation",
"CFBundleVersion" : "2106"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703187894272,
"size" : 241656,
"uuid" : "4df0d732-7fc4-3200-8176-f1804c63f2c8",
"path" : "\/usr\/lib\/system\/libsystem_kernel.dylib",
"name" : "libsystem_kernel.dylib"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703188135936,
"size" : 49152,
"uuid" : "c64722b0-e96a-3fa5-96c3-b4beaf0c494a",
"path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
"name" : "libsystem_pthread.dylib"
}
],
"sharedCache" : {
"base" : 140703183732736,
"size" : 21474836480,
"uuid" : "67c86f0b-dd40-3694-909d-52e210cbd5fa"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=839.1M resident=0K(0%) swapped_out_or_unallocated=839.1M(100%)\nWritable regions: Total=1.8G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.8G(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nAccelerate framework 256K 2 \nActivity Tracing 256K 1 \nCG image 5076K 273 \nCG raster data 88K 12 \nColorSync 252K 34 \nCoreAnimation 6472K 412 \nCoreGraphics 16K 3 \nCoreImage 2272K 142 \nCoreUI image data 1628K 24 \nFoundation 32K 2 \nKernel Alloc Once 8K 1 \nMALLOC 1.6G 55 \nMALLOC guard page 192K 12 \nRosetta Arena 4096K 2 \nRosetta Generic 1000K 247 \nRosetta IndirectBranch 1024K 1 \nRosetta JIT 128.0M 1 \nRosetta Return Stack 120K 12 \nRosetta Thread Context 120K 12 \nSTACK GUARD 16K 4 \nStack 10.6M 7 \nStack Guard 56.0M 2 \nVM_ALLOCATE 2192K 19 \nVM_ALLOCATE (reserved) 4K 1 reserved VM address space (unallocated)\n__CTF 824 1 \n__DATA 31.7M 540 \n__DATA_CONST 36.9M 341 \n__DATA_DIRTY 1520K 178 \n__FONT_DATA 2352 1 \n__INFO_FILTER 8 1 \n__LINKEDIT 192.5M 9 \n__OBJC_RO 70.7M 1 \n__OBJC_RW 2154K 2 \n__TEXT 646.6M 561 \ndyld private memory 4360K 4 \nmapped file 7.0G 898 \nshared memory 808K 15 \nunshared pmap 16.9M 11 \n=========== ======= ======= \nTOTAL 9.8G 3844 \nTOTAL, minus reserved VM space 9.8G 3844 \n",
"legacyInfo" : {
"threadTriggered" : {
"queue" : "com.apple.main-thread"
}
},
"logWritingSignature" : "45b28583808a87c598f05bbadf27615457e1d3d6",
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "62699e1ec1ff2978b47f6c3b",
"factorPackIds" : {
"SIRI_FIND_MY_CONFIGURATION_FILES" : "652805151bce5442b8d752e1"
},
"deploymentId" : 240000031
},
{
"rolloutId" : "60356660bbe37970735c5624",
"factorPackIds" : {

},
"deploymentId" : 240000027
}
],
"experiments" : [

]
},
"reportNotes" : [
"PC register does not match crashing frame (0x0 vs 0x7FF8034FEC7C)"
]
}

Model: MacBookPro17,1, BootROM 10151.41.12, proc 8:4:4 processors, 16 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: LF27T35, 1920 x 1080 (1080p FHD - Full High Definition), Main, MirrorOff, Online
Display: Color LCD, 2560 x 1600 Retina, MirrorOff, Online
Memory Module: LPDDR4, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Aug 26 2023 17:55:53 version 18.20.439.0.7.8.163 FWID 01-f9b9247b
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: USB 10/100/1000 LAN, Ethernet, en6
USB Device: USB31Bus
USB Device: USB3.0 Hub
USB Device: USB 10/100/1000 LAN
USB Device: USB2.0 Hub
USB Device: MuteMe
USB Device: Anker USB-C Hub Device
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

Tonya
Posts: 877
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: Diffmrege 4.2.1 Crashing on Mac

Post by Tonya » Thu Nov 30, 2023 8:42 am

Hello,

You were experiencing crash problems prior to the upgrade to Sonoma 14.1.1, were they random? And now that you've upgraded, DiffMerge crashes every time? Does the crash happen immediately?

Thanks,

Tonya

benlorenz
Posts: 2
Joined: Fri Nov 24, 2023 5:22 pm

Re: Diffmrege 4.2.1 Crashing on Mac

Post by benlorenz » Thu Nov 30, 2023 9:32 am

It isn't any different before or after the sonoma upgrade. It always crashes if I look through enough compares. see this video for how I am using it and what I am experiencing; https://app.screencast.com/xXTkcAA4x65qT

Tonya
Posts: 877
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: Diffmrege 4.2.1 Crashing on Mac

Post by Tonya » Mon Dec 04, 2023 1:11 pm

Hello again,

Thank you for the additional information and the video.

Our developers have looked at this issue and confirmed it looks like a bug, but the cause is not obvious, and others with similar machines are not seeing the problem. We will need to try and allocate some time to investigate at a deeper level.

As we discover more information, I will make sure to post and update this thread.

Tonya

jakobward
Posts: 1
Joined: Fri Apr 12, 2024 9:04 am

Re: Diffmrege 4.2.1 Crashing on Mac

Post by jakobward » Fri Apr 12, 2024 9:06 am

I can confirm I am having the same issue. After opening several files for diff, the app crashes. Repeatedly. No way around it. Apple M2 Max, Sonoma 14.4.1.

Tonya
Posts: 877
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: Diffmrege 4.2.1 Crashing on Mac

Post by Tonya » Tue Apr 16, 2024 6:05 am

Thank you for the feedback. Once we have an update, I will post it here.

Tonya

Post Reply