Upgrade serial numbers truncated on printout

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Moderator: SourceGear

Posts: 77
Joined: Mon Feb 16, 2004 8:38 am

Upgrade serial numbers truncated on printout

Post by kadorken » Mon Jan 03, 2005 7:48 am

I processed the upgrade to vault 3.0 serial number exchange back in december in anticipation of upgrading over the holidays and printed the result on the printer. I didn't notice until now (of course) that when you print the
output with the new serial number on it on 8 1/2 x 11 portrait format that the
stupid web browser simply truncates the output on the right hand side and hence only shows the first 4 groups of the new serial number. I am missing the last group.

I tried to rerun the vault3_upgrade.aspx process again to reprint the numbers, but this doesn't allow you to repeat the process since it knows the
serial number has already been upgraded.

So how do I obtain the correct conversion serial numbers?

Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Jan 03, 2005 8:22 am

Email Linda at SourceGear.com with your old serial number and we'll get the new one from our sales system.
Linda Bauer
Technical Support Manager