Create a project via Item Tracking Projects

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imike1981
Posts: 3
Joined: Mon Mar 01, 2010 10:42 am

Create a project via Item Tracking Projects

Post by imike1981 » Mon Mar 01, 2010 10:56 am

Hi all,

Whenever I try to create a new project by typing the project name and description...clicking "create" does nothing!

"Error on page" aqppears at the bottom left of the browser. Right clicking shows more detail. "Problems with this web page might prevent it from being displayed properly"
Line: 6
Char: 62099
Error: Sys.WebForms.PageRequestManagerParserErrorException. The message received from the server could not be parsed. Common causes for this error are when the response is modified by calls to Response.Write(),response filters, HttpModules, or server trace is enabled.
Detail: Error parsing near'
<!DOCTYPE html"
Code: 0

-------------------------------------------------------
Fortress: 2.0.3.18802
OS: Windows Server 2003
IE: 6.0.3790.3959

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Create a project via Item Tracking Projects

Post by Beth » Mon Mar 01, 2010 11:44 am

Do you get the same error on any other browser or a newer version if IE?

If you look at the server log found at C:\Windows\temp\sgvault\sgvault.log, do you see any errors listed there?
Beth Kieler
SourceGear Technical Support

imike1981
Posts: 3
Joined: Mon Mar 01, 2010 10:42 am

Re: Create a project via Item Tracking Projects

Post by imike1981 » Mon Mar 01, 2010 11:59 am

Yes. I get the same error on IE 7.
Firefox as well.
And also get the same running on the server(Web Interface) localhost.

I think this has something to do with the firewall settings. our pages are served via a proxy.

imike1981
Posts: 3
Joined: Mon Mar 01, 2010 10:42 am

Re: Create a project via Item Tracking Projects

Post by imike1981 » Mon Mar 01, 2010 12:13 pm

Beth, here's a segment of the log file.

Inner Exeption Stack Trace: at VaultWebLib.RemoteDragnetService..ctor()
at VaultService.Project.ButtonSubmit_Click(Object sender, EventArgs e)
at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
----3/1/2010 12:59:28 PM [userID]--[serverName](Server_ip_Address)--SSL Disabled System.Exception: Unable to connect to the Fortress item tracking web

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Create a project via Item Tracking Projects

Post by Beth » Mon Mar 01, 2010 2:03 pm

I have an email from another person at your company talking about the same issue. I think I might be able to get a better idea of what's happening if we take this offline. I will be emailing shortly.

HS: 219301
Beth Kieler
SourceGear Technical Support

templeuser
Posts: 1
Joined: Wed Dec 26, 2012 11:05 am

Re: Create a project via Item Tracking Projects

Post by templeuser » Wed Dec 26, 2012 11:06 am

What was the solution for this? We are having the exact issue with our demo version of vault professional.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Create a project via Item Tracking Projects

Post by Beth » Mon Dec 31, 2012 4:40 pm

templeuser: Could you send an email to support at sourcegear.com (attn: Beth) with a link to this forum thread?
Beth Kieler
SourceGear Technical Support

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