Work Items vanished

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JohnBot
Posts: 17
Joined: Fri Apr 15, 2011 2:27 am

Work Items vanished

Post by JohnBot » Thu May 17, 2012 11:14 am

Hi

I have just moved my Vault install to a different server (database and all) and upgraded to the latest release.

All my work items have gone! Under Item Tracking Projects it says no projects exist.

Any idea how to get them back?

Many thanks

John

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Work Items vanished

Post by lbauer » Thu May 17, 2012 3:03 pm

VaultPro has three databases, sgmaster, sgvault and sgdragnet.

It sounds like you may not have moved sgdragnet over, and the Vault Pro installer created a new, empty sgdragnet database.

See if you still have and sgdragnet database on the previous machine.
Linda Bauer
SourceGear
Technical Support Manager

JohnBot
Posts: 17
Joined: Fri Apr 15, 2011 2:27 am

Re: Work Items vanished

Post by JohnBot » Fri May 18, 2012 2:04 am

Thanks Linda, all sorted.

JohnBot
Posts: 17
Joined: Fri Apr 15, 2011 2:27 am

Re: Work Items vanished

Post by JohnBot » Fri May 18, 2012 5:51 am

Hi Linda

Still got one problem.

When I checkin a set of changes I can normally browse and select a Work Item. The Browse button opens the Work Items list ok but if I select one it does not appear in the selected items box. Click OK and it does not get linked.

If I enter "item:54" in my checkin dialog it does not get linked either.

Any ideas?

Many thanks

John

JohnBot
Posts: 17
Joined: Fri Apr 15, 2011 2:27 am

Re: Work Items vanished

Post by JohnBot » Fri May 18, 2012 8:00 am

Sorry Linda, ignore this, being very dumb!

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Work Items vanished

Post by lbauer » Fri May 18, 2012 10:12 am

No problem. Let us know if you need additional assistance. :D
Linda Bauer
SourceGear
Technical Support Manager

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