FAQ: Login error: No server was found at the specified URL

A collection of information about Vault, including solutions to common problems.

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Posts: 1821
Joined: Thu Dec 18, 2003 11:39 am
Location: Sourcegear
PostPosted: Mon Feb 16, 2004 4:12 pm
When first trying to connect with Vault, the following message may be seen.
<blockquote>"Unable to connect to http://<yourmachine>/vaultservice. No server was found at the specified URL."</blockquote>
The first thing to check is whether this is a networking issue. To determine this, open a browser, and point your browser to the same URL. If the browser cannot connect, then either IIS is not running, or something on the network is blocking the data from being exchanged. In such a case, diagnose your firewalls, routers, and general network topology to uncover the problem.

If the browser does connect, you will see a page entitled "Vault HomePage". From here, click on the .asmx link that is in the first full paragraph of text.

You might see a message such as the following:
<blockquote><%@ WebService Language="c#" Codebehind="VaultService.asmx.cs" Class="VaultService.VaultService" %></blockquote>
This likely means the IIS mappings for the ASP.NET user are not set correctly. This can happen if you install IIS after installing .NET. Information on correcting this problem is located in the following Microsoft Knowledge base article.<br>
<a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306005&SD=MSKB&%20">http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306005&SD=MSKB&</a>

As of Vault 4.0, the .Net Framework version 2.0 is required to run the server.

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