Vault client blocked on screen "Connect to server"

Moderator: SourceGear


Posts: 4
Joined: Thu Dec 21, 2017 3:52 am
PostPosted: Thu Dec 21, 2017 4:06 am
Hello,
I installed vault-cpc-macosx standard on my mac.
When I run vault-cpc.app, a "Connect to server" window appears
The application is blocked on this screen.
I have installed the following Java version: jdk-8u151-macosx-x64.dmg
Bests regards.
Dominique.

Posts: 3570
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
PostPosted: Thu Dec 21, 2017 8:35 am
It sounds like Java 9 may still be referenced on your system. Do you have to 'Force Quit' the CPC? In other words, it doesn't accept any inputs - mouse or keyboard?

If that is the case, you may need to modify the vault-cpc.ini file inside the Vault.app package to point the '-vm' to Java 8 JDK. Please check if the information here viewtopic.php?p=78957#p78957 would apply.
Jeff Clausius
SourceGear

Posts: 4
Joined: Thu Dec 21, 2017 3:52 am
PostPosted: Fri Dec 22, 2017 1:08 am
the topic 78957 don't work for me.
CPC doesn't accept any inputs keyboard or mouse.
Yes I force Quit the CPC.

Posts: 3570
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
PostPosted: Fri Dec 22, 2017 8:31 am
What version of Vault are you using? What version of Mac OS?

Do your edits look exactly like the changes in that KB article - especially with line spacing? The -vm must be on its own line and the JDK path must be on its own line. The changes must also be placed in the correct location as specified in the article. Can you verify the edits?

Also, can you verify the paths to the Java JDK are correct and definitely exist on disk?
Jeff Clausius
SourceGear

Posts: 4
Joined: Thu Dec 21, 2017 3:52 am
PostPosted: Thu Jan 04, 2018 2:08 am
The problem is solved.
Thanks for your help.

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Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
PostPosted: Thu Jan 04, 2018 9:32 am
I'm glad to hear that. If you don't mind, what was the resolution to your issue?
Jeff Clausius
SourceGear

Posts: 4
Joined: Thu Dec 21, 2017 3:52 am
PostPosted: Mon Feb 19, 2018 6:05 am
The topic 78957 works with jdk1.8.0_151.jdk
The topic 78957 don't works with jdk1.8.0_152.jdk (same problem)
jdk1.8.0_151.jdk is no longer available
Do you have a solution ?
Thanks.

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Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
PostPosted: Mon Feb 19, 2018 8:46 am
The jdk1.8.0.151 is available in the Oracle archives page: http://www.oracle.com/technetwork/java/ ... 77648.html. Scroll down to see release 151.
Beth Kieler
SourceGear Technical Support

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