cannot add files and folders

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Posts: 8
Joined: Tue Sep 10, 2013 11:27 pm
PostPosted: Wed Jun 06, 2018 2:01 am
in my machine, i cannot add files and folders, the driver cannot show my local files(sub folders), please tell me why? thanks
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Posts: 307
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear
PostPosted: Wed Jun 06, 2018 9:16 am
Hello,

What version of Vault do you have installed? And what Windows version do you have installed? It's possible this is a compatibility issue.

Thanks,

Tonya Nunn
SourceGear

Posts: 8
Joined: Tue Sep 10, 2013 11:27 pm
PostPosted: Wed Jun 06, 2018 7:42 pm
Tonya wrote:Hello,

What version of Vault do you have installed? And what Windows version do you have installed? It's possible this is a compatibility issue.

Thanks,

Tonya Nunn
SourceGear



My vault client version 4.1.4(18402), my os version is windows 10.

Posts: 307
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear
PostPosted: Thu Jun 07, 2018 7:33 am
Vault 4.x is not compatible with Windows 10. You will need to upgrade to at least Vault 8.x in order to use Windows 10.

I have copied below a link to the Vault compatibility chart for more details:

http://sourcegear.com/vault/documentati ... chart.html

If you are interested in upgrading, please contact our sales department at sales@sourcegear.com and they can assist you.

Thanks,

Tonya

Posts: 8
Joined: Tue Sep 10, 2013 11:27 pm
PostPosted: Sun Jun 10, 2018 7:37 pm
Tonya wrote:Vault 4.x is not compatible with Windows 10. You will need to upgrade to at least Vault 8.x in order to use Windows 10.

I have copied below a link to the Vault compatibility chart for more details:

http://sourcegear.com/vault/documentati ... chart.html

If you are interested in upgrading, please contact our sales department at sales@sourcegear.com and they can assist you.

Thanks,

Tonya

OK, Thanks very much.

Posts: 3531
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
PostPosted: Thu Jun 14, 2018 8:38 am
NP
Jeff Clausius
SourceGear

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