Hello,

we have switched Web Access to SSL (using Port 4444!) and got problems accessing VaultService from internet using https://ticket.datascan.services:4444/VaultService.

The Login Screen is shown but after attempt credentials another page is shown (see attachment) using the internal address for login (ds-server1.office.local/....)

How can i resolve this.

-Thomas

Hello,

The following knowledge base article should help resolve the issue:

viewtopic.php?f=13&t=3146

If you continue to experience the issue, please email your Vault Server log to support@sourcegear.com and refer to this post.

Thanks,

Tonya