Problem Wiith Shadow Folders

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kmxsoft
Posts: 40
Joined: Mon Sep 14, 2015 12:34 pm

Problem Wiith Shadow Folders

Post by kmxsoft » Wed Oct 06, 2021 10:33 am

I just installed a new Windows 2022 server. Vault is up and running but I can't get shadow folders working.

I can't see the shadow folders service in the services window so I think the problem is with confguration. But I'm at a loss to know where.

Tonya
Posts: 862
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: Problem Wiith Shadow Folders

Post by Tonya » Wed Oct 06, 2021 3:15 pm

Perhaps the following KB article will help:

https://support.sourcegear.com/viewtopic.php?t=11030

Thanks,

Tonya

kmxsoft
Posts: 40
Joined: Mon Sep 14, 2015 12:34 pm

Re: Problem Wiith Shadow Folders

Post by kmxsoft » Sun Oct 10, 2021 5:46 pm

Now sorted. I hadn't set the permissions on the target folder correctly so the service that handles shadow folders couldn't write.

Tonya
Posts: 862
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Re: Problem Wiith Shadow Folders

Post by Tonya » Mon Oct 11, 2021 11:36 am

Glad to hear the problem has been resolved.

Tonya

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