Can't "first time" login

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ken1572
Posts: 2
Joined: Tue Mar 29, 2005 5:36 am

Can't "first time" login

Post by ken1572 » Tue Mar 29, 2005 5:53 am

Dear,

Just try Vault and Dragnet. The Vault seems fine and do not get problem. The function seems well. But, after installing Dragnet, then login in httip\\myservername\dragnet\, then type in id: Admin and password. Then the web page does not go anywhere. Seem id and password is correct. My system status is below.
Server: 2003 server
IIS 6.0 with ASP.net
.Net Framework 1.1
SQL server

Please help. Attached two login pages are FYI.

Regards,

Ken
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jclausius
Posts: 3702
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
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Post by jclausius » Tue Mar 29, 2005 8:46 am

I'm not sure this is related to your login problem, but I do see a problem with your machine name.

The underscore in your host's name is an invalid DNS character. You should try to keep host names to valid alpha-numeric characters. Hyphens are OK too.

Can you try this test? If you try to browse to http://IPADDRESS/Dragnet, does that let you log in?
Jeff Clausius
SourceGear

ken1572
Posts: 2
Joined: Tue Mar 29, 2005 5:36 am

Can't "first time" login

Post by ken1572 » Wed Mar 30, 2005 1:52 am

Dear jclausius,

Thanks. The problem is fixed. I use IP to login and it works.

Regards,

Ken

jclausius
Posts: 3702
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
Contact:

Post by jclausius » Wed Mar 30, 2005 6:24 am

Glad to help. If you do some searching, I think it is well documented that there is a problem in Internet Explorer with cookies if an "underscore" is in the host name.

Basically, since an '_' is an invalid character within DNS, IE was not programmed to handle mapping cookies correctly when an underscore is in the name. The real fix is to replace '_' with '-' (hypen).

HTH
Jeff Clausius
SourceGear

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